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SHIPPING & RETURNS

 

Free shipping for all orders over 50€ [DE]

Free shipping within the EU from 149€

Shipping

We ship all orders after 1-2 working days, you will receive a tracking number via email. After shipping, it will take 1-3 business days for you to receive the order. If you have any further questions, you can contact us at any time.

Germany 2-4 working days, 3.90€ 

Europe 3-5 Business days, 10

Switzerland 5-7 Working days14

USA 7-35 Business days 14

 

Returns and Exchanges

Items can be returned to us within 14 days of receipt without giving a reason using a shipping service provider of your choice.

If you have any questions, you can write to our customer support at:

support@ornamentus.de

Earrings, mystery items & gift vouchers are non-returnable. If you have any questions about an exchange, you can contact us at any time. For more information   about returns or exchanges, please click here.

Return address:
Ornamentus
Tim Demirci
Magdeburger Str. 8e
35041 Marburg, DE