Ornamentus® Product guarantee

Ornamentus product guarantee

At Ornamentus we are proud of the quality and durability of our jewelry. Therefore, we offer a comprehensive guarantee of 365 days from the purchase date on all of our jewelry made of 316l stainless steel. This guarantee covers material and processing errors that occur during normal use.

What is 316l stainless steel?

316L stainless steel, known for its extraordinary corrosion resistance and durability, is a premium metal alloy that is often used in jewelry production. This type of steel is particularly suitable for sensitive skin because it is hypoallergenic and does not lead to irritation.

Guarantee conditions

Under this guarantee, we undertake to repair or replace every product that has material or manufacturing errors free of charge. To make use of the guarantee, please keep your purchase receipt and contact our customer service, should a problem occur. We ask you to note that this guarantee does not apply to damage due to improper use, normal wear or damage by third parties (e.g. by repairs that were not authorized by ornamentus).

Customer service contact

If you have any questions about the guarantee or to submit a guarantee claim, please contact our customer service at support@ornamentus.de. We are here to help you and ensure that your experience with our products is as positive as possible.

To assert your guarantee, please use our support email:

support@ornamentus.de